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Award-winning retail technology and service

Proven where it counts. Recognised by the retailers and partners who rely on us.

Group photo at the 2025 Jones Retail Group awards ceremony with the Direct Supply Partner of the Year award

Recognised by the retailers, suppliers and industry bodies we work with

GaP Solutions has been named a Gold or Platinum Dealer by UNOX in four separate years. In 2025, two of Australia's independent grocery groups, Foodland and Jones Retail Group, recognised us for the support and supply we provide to their stores.

7
Awards on record, 2020 to 2025
4
Organisations that presented them
2
Grocery group awards in 2025
1992
Year founded

GaP Solutions awards, most recent first

From UNOX dealer awards in 2020 to Foodland and Jones Retail Group in 2025.

Foodland Retail Support Partner of the Year 2025 trophy won by GaP Solutions
2025

Retail Support Partner of the Year 2025

Presented by Foodland at the Foodland Gala Dinner in 2025.

Jones Retail Group Direct Supply Partner of the Year 2025 award presented to GaP Solutions
2025

Direct Supply Partner of the Year 2025

Presented by Jones Retail Group (Jones & Co Grocer, IGA) at the 2025 Jones Retail Conference.

UNOX Platinum Dealer 2024 Authorized Dealer Award for Excellence trophy won by GaP Solutions
2024

Platinum Dealer 2024, UNOX Authorized Dealer Award for Excellence

Presented by UNOX. UNOX recognises its authorised dealers with Gold and Platinum awards. GaP Solutions held Platinum status for a second consecutive year.

Outstanding Service Award from the 2024 APCO Gala Awards presented to GaP Solutions
2024

Outstanding Service Award

Presented at the 2024 APCO Gala Awards.

UNOX Platinum Dealer 2023 Authorized Dealer Award for Excellence trophy won by GaP Solutions
2023

Platinum Dealer 2023, UNOX Authorized Dealer Award for Excellence

Presented by UNOX. GaP Solutions moved up from Gold in 2022 to Platinum in 2023.

UNOX Gold Dealer 2022 Authorized Dealer Award for Excellence trophy won by GaP Solutions
2022

Gold Dealer 2022, UNOX Authorized Dealer Award for Excellence

Presented by UNOX to GaP Solutions as an authorised dealer.

UNOX Gold Dealer 2020 Authorized Dealer Award for Excellence trophy won by GaP Solutions
2020

Gold Dealer 2020, UNOX Authorized Dealer Award for Excellence

Presented by UNOX. The earliest UNOX dealer award on record for GaP Solutions.

What the awards reflect

In-house support

GaP Solutions builds its software in-house, supports it with its own local, industry-trained team and trains its customers itself. It is the same team that looks after more than 1,000 independent retail customers across Australia and New Zealand, including the groups that presented GaP with awards in 2025.

Dealer recognition

UNOX, the commercial oven manufacturer, recognises GaP's commercial food and bakery team as an authorised dealer, and GaP's UNOX dealer level has stepped up from Gold to Platinum.

Trophies won by GaP Solutions: UNOX dealer awards, Jones Retail Group, Foodland and APCO

GaP Solutions awards: common questions

What awards has GaP Solutions won?+
GaP Solutions has won seven awards on record between 2020 and 2025: UNOX Gold Dealer in 2020 and 2022, UNOX Platinum Dealer in 2023 and 2024, the Outstanding Service Award at the 2024 APCO Gala Awards, Jones Retail Group's Direct Supply Partner of the Year 2025, and Foodland's Retail Support Partner of the Year 2025.
Who has presented awards to GaP Solutions?+
The awards were presented by UNOX, APCO, Jones Retail Group and Foodland.
What is a UNOX Platinum Dealer?+
UNOX recognises its authorised dealers with Gold and Platinum awards. GaP Solutions was named a Gold Dealer in 2020 and 2022 and a Platinum Dealer in 2023 and 2024.
Why did Foodland and Jones Retail Group recognise GaP Solutions?+
In 2025 Foodland named GaP Solutions its Retail Support Partner of the Year, and Jones Retail Group named GaP its Direct Supply Partner of the Year. Both are independent grocery groups that GaP works with directly.
How can I verify an award?+
Contact the GaP Solutions marketing team at marketing@gapsolutions.com.au or on 1300 722 289. We can point you to the awarding organisation for confirmation.

Why retailers choose GaP Solutions

I have used many Point of Sale systems over the years, and GaP Solutions is one of the best! It's streamlined, user-friendly, and significantly improves our sales processes. The Customer Service team is always available to take calls right away or with a reasonable wait time. They are top-notch and highly recommended.

Maria Labruna

Manager, La Manna and Sons

GaP Solutions' EM Cloud™ allows us complete visibility and control over every aspect of our supermarket. We can make informed, real-time decisions and leverage all commercial opportunities as we see fit.

Chapman

SUPAEXPRESS Owner

The EM Cloud™ system from GaP Solutions is perfect for us because it gives us easy access from anywhere in the country on any device. As a multi-store owner, I love being able to see all our store information with just one login. The platform is user-friendly, making it easy to navigate and resolve store issues quickly.

Ash Thompson

Operations Manager, Kaur Group

We were initially concerned about transitioning from our previous POS provider, but it went smoother than we ever expected. With the fully cloud-based back office, accessible from any device, we make informed business and ordering decisions using real-time data. I highly recommend EM Cloud™ to any retailer, especially those with multiple stores

Bob Bopana

General Manager, O2 Supermarkets

We've worked with GaP Solutions for over ten years, and we couldn't be happier to partner with a like-minded South Australian Company. We have a complex business offering, so we are very happy to have found a partner that creates a product to suit our company and provides support both over the phone and in-store.

Dermott Taylor

Owner

We've partnered with GaP Solutions since we opened in 2010. When we brought on an IT Operations Manager in 2019, GaP worked alongside him to implement and customise EM Cloud across the board. John, Nathan and their team are always willing to build custom solutions so we can work the way we need to — and John's support through COVID cannot be understated.

Patrick LaManna

Owner

We've used GaP Solutions for five years across our store portfolio — EM Cloud, EM POS, Ezi Scales and commercial equipment. What we value most is their flexibility to develop new functionality as we grow; when we launched online delivery, they integrated everything we needed. EM Cloud is integral to our business.

Tyrone Jones

Jones Retail Group

Anyone concerned about changing systems, push through the pain; it is worth it in the end. We couldn't be happier with the change. This has been the biggest decision we have made in 25 years. We started looking two years ago and trialled many systems. We are truly satisfied with the software and impressed with the support side of the business.

Ghazanfar Ahmedi

Ahmedi Group