The EM SCO-C is GaP Solutions' self-ordering paypoint for quick service — a 21.5" portrait touchscreen with an integrated barcode scanner and thermal receipt printer, and your own payment terminal mounted on a SpacePole arm beside it.
Customers browse the full menu, order at their own pace, pay by card and take a printed docket. Paid orders route straight to your kitchen printer or display. It runs EM Pos™ — the same software as your tills — and reports into EM Cloud™ alongside counter sales, so the day reconciles as one set of numbers.
No pedestal eating your floor space. No tablet in a frame. No forced change of acquirer.
In quick service the counter is the bottleneck: one team member taking orders is one team member not preparing them.
The lunch rush doesn't wait for the counter. A self-ordering paypoint takes orders in parallel with your staffed till — more orders per hour from the same counter and the same team.
Kiosk ordering consistently lifts average transaction value by 15–25% in quick service. Customers browse the full menu rather than the first thing they think of, and add the extras they'd skip with a queue behind them.
Every order the kiosk takes is staff time returned to preparation, quality and service. In a tight labour market, that's capacity you don't have to hire for.
Customers key their own choices and modifications. No mishears at a noisy counter, no re-makes, no refunds for wrong orders.
A compact footprint that sits on the counter or mounts to the wall. No pedestal, no floor space lost, no shopfitting required.
Large, responsive and readable across the counter. Guides customers from menu to payment to receipt in a clear, step-by-step flow. 1920×1080, PCAP 10-point multi-touch.
Order numbers and receipts print on the spot — fast, quiet, no ink cartridges. Customers take their docket and step aside; the queue keeps moving.
Commercial scanner built into the body. Scans packaged items, loyalty cards and voucher codes — including barcodes shown on a customer's phone screen.
The pinpad mounts on a SpacePole arm at the side of the unit — not sealed inside it. Keep your existing bank and payment provider.
A purpose-built retail unit designed for continuous trade — not consumer hardware adapted for the job. Intel® Core™ i3 or i5, Windows 11.
At-a-glance lane status your team can read from across the shop floor — ready, in use, or needing attention.
Most sealed kiosks bundle the payment terminal inside the unit — which means changing kiosks means changing acquirer, and your merchant rates come as part of someone else's package.
The EM SCO-C doesn't work that way. Your pinpad mounts externally on a SpacePole arm, positioned at the right height and angle for customers to reach, and easy for your team to keep clean and serviceable.
The EM SCO-C runs EM Pos™ — the same software as your tills. Menus, prices, promotions and product changes flow from one place, so the kiosk is never out of step with the counter.
The kiosk isn't a separate island of sales data. It shares stock, pricing and reporting with your POS and back office.
| Component | Specification |
|---|---|
| Display | 21.5" portrait, 1920 × 1080 (16:9), PCAP 10-point multi-touch |
| Processor | Intel® Core™ i3-1215U / i5-1235U |
| Operating System | Windows 11 |
| Memory | 4GB / 8GB / 16GB DDR4 |
| Storage | M.2 SATA / PCI-E — 128GB / 256GB / 512GB |
| Scanner | Integrated 1D/2D barcode scanner, with mobile screen scanning |
| Printer | Built-in thermal receipt printer |
| Payment Mount | SpacePole SCO arm (pinpad supplied to suit your acquirer) |
| Connectivity | 10/100/1000 Mb Ethernet, Wi-Fi |
| Audio | 2 × internal 5W speakers |
| Camera | Customer-facing camera |
| Indicator | RGB LED status indicator |
| Dimensions | 300+160 (incl. pinpad arm) × 180 × 760 mm (W × D × H) |
| Weight | 24kg |
| Operating Conditions | 0°C – 40°C, 20% – 90% RH |
| Mounting | Counter mount (beside the till or a dedicated order point) or wall mount (zero counter space) |
A kiosk is only as good as what's behind it. Assemble a tablet, an ordering app and a payment provider from different vendors and you inherit three support numbers, three contracts, and the gaps between all of them.
The EM SCO-C comes as one accountable solution — hardware, EM Pos™ software, payments integration, installation, staff training and a 24/7 help desk — from one Australian retail technology partner with more than three decades behind the counter.
Quick service is where the EM SCO-C earns its keep, but any counter that takes orders and payments can put one to work — from burger shops to juice bars to food court tenancies where floor space is at a premium.
More orders. Bigger baskets. Faster service. Talk to GaP Solutions about the right configuration for your counter and your trade.
Request a demoSee the EM SCO-C in action — menu flow, payment, kitchen routing and EM Cloud™ reporting, walked through for your setup.
