Australian-based support answers 24 hours a day, 7 days a week. One number reaches every team - 1300 722 289.
One number gets you to all of it — 1300 722 289. If you'd rather email, these go straight to the team that handles it.
24 hours, 7 days
Registers, scales, EM Cloud™ or EM POS™, or EM Forecourt not behaving. Our help desk is Australian-based and answers around the clock.
1300 722 289 help@gapsolutions.com.auMon–Fri, 8am–5pm AEST
Service, repairs and maintenance for commercial food and bakery equipment, scales and checkouts. Trade-qualified technicians, genuine parts.
1300 722 289 service@gapsolutions.com.auMon–Fri, 9am–5pm
Invoices, statements, payments and account queries.
1300 722 289 accounts@gapsolutions.com.auMon–Fri, 9am–5pm
New sites, extra lanes, additional hardware, or a look at what EM Cloud™ would do for your store.
1300 722 289 sales@gapsolutions.com.auDon't use the form. Call the support desk — it's staffed 24 hours a day, 7 days a week, and it's answered in Australia.
Fill this in and it goes to the team that handles it. If your store is down right now, call 1300 722 289 instead — that desk is staffed around the clock.
Technicians and support staff based in each state, so service calls are handled locally rather than dispatched across the country.
Victoria & Queensland
| Team | Hours |
|---|---|
| Technical support desk | 24 hours, 7 days a week |
| Equipment service | Monday–Friday, 8am–5pm AEST |
| Sales | Monday–Friday, 9am–5pm |
| Accounts | Monday–Friday, 9am–5pm |
GaP Solutions Pty Ltd · ABN 84 057 892 538 · Australian-owned and operating since 1992. Read more about us, browse our customer case studies, or see what’s in the EM Cloud™ platform.
