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Ezi Rewards — branded customer loyalty software for independent retailers

GaP Solutions builds cloud-based POS software, hardware and retail equipment for independent Australian retailers, all developed and supported in-house.

What is Ezi Rewards?

Ezi Rewards is GaP Solutions' customer loyalty software for independent retailers. It integrates directly with EM POS™ so customers automatically earn points, vouchers, member pricing or other incentives for every in-store and online purchase.

At the checkout, the till slip instantly shows the customer's total points balance, points earned on the current transaction, and points needed until their next bonus reward, with no separate system or manual processing required.

Ezi Rewards supports your own branded loyalty program with customisable card design and printing, a web-based registration portal, email marketing integration, and detailed reporting to identify your most valuable customers and track retention growth.

More than a punch card. A complete loyalty platform.

  • Reward customers with points, vouchers, member pricing or other incentives: your rules, your program
  • Design and print your own reward, gift or membership cards
  • Identify and reward your VIP customers with targeted offers
  • Engage customers via email through Klaviyo and Mailchimp integration
  • Track retention growth and purchase frequency over time
  • View detailed reporting on points awarded, redeemed and outstanding liability
  • Win back lapsed customers with lost-customer reporting
  • Offer customers a digital loyalty experience via the Ezi Rewards App
Reporting suite

Know your customers. Grow your store.

Loyalty Point Summary

Quick overview of points awarded and redeemed across your filter selections.

Loyalty Point Liability

View points balance and dollar value per customer, including pending points and total spent and redeemed to date.

Loyalty Point Audit

Store-level view of total points converted and awarded for any selected period.

Customer Summary

Reports new, active, loyal, inactive and lapsed customers for any period, so you always know the health of your loyalty base.

Customer Loyalty Detail

Individual customer view including demographics, last purchase date, spend and redemption history.

Lost Customer Report

Filter customers by last visit (for example, not visited in 12+ months) with contact details and purchase history for targeted win-back campaigns.

Ezi Rewards customer loyalty reporting dashboard showing retention segments and VIP customer data in EM Cloud™
Registration portal

A seamless online experience for your loyalty members.

The Ezi Rewards Registration Portal is a web-based portal, tailored to your store, where customers can register and activate their loyalty card online. Once registered, customers create a secure login to track their points balance and view purchase history directly from their account.

Their contact details connect automatically to your email marketing platform, so you can keep members informed about in-store specials and promotions, driving repeat visits without any manual data entry from your team.

Klaviyo Mailchimp
Ezi Rewards Registration Portal welcome screen on laptop and phone, next to a GaP Solutions loyalty card

Physical loyalty cards, designed for your brand.

GaP Solutions provides three physical card formats for your loyalty program, and can design and print your reward, gift or membership cards in your store's branding.

Single Card

Standard full-size loyalty card.

1+1 Combo

Full card with one key card.

1+2 Combo

Full card with two key cards.

Ezi Rewards App

Take loyalty digital with the Ezi Rewards App.

The Ezi Rewards App gives your customers a full digital loyalty experience on their smartphone. No physical card needed. It complements your in-store Ezi Rewards program and extends customer engagement between visits.

1

Enter account detail

2

Enter activation code

3

Confirm email address

4

Start using the app

Customer engagement

Personalised offers and seamless rewards tracking keep customers connected to your store between visits.

No more physical card

Mobile wallet integration replaces the physical reward card. Customers scan their member barcode at checkout and points update instantly.

Paperless catalogues

Customers access your weekly specials and catalogues directly from the app, on their own device.

App features

  • Comprehensive dashboard with points balance and account overview
  • Detailed transaction history, with every purchase tracked and searchable
  • Mobile wallet integration for barcode scanning at checkout
  • Weekly online catalogues with the latest deals
  • App personalisation settings
  • Uber Eats ordering integration, so customers can order directly from your store without leaving the app
Five smartphones held up in-store, each displaying a different retailer’s own branded Ezi Rewards App welcome screen

What retailers say

"I have used many Point of Sale systems over the years, and GaP Solutions is one of the best. It's streamlined, user-friendly, and significantly improves our sales processes. The Customer Service team is always available to take calls immediately or within a reasonable wait time. They are top-notch and highly recommended." Maria Labruna, Manager, La Manna and Sons

Frequently asked questions

What is Ezi Rewards? +
Ezi Rewards is GaP Solutions' customer loyalty software for independent retailers. It automatically awards points for in-store and online spending through your own branded program, integrated directly with your EM POS system. Customer balances, earned points and next-bonus progress appear on every till slip at checkout.
How does Ezi Rewards show customers their points at checkout? +
Ezi Rewards integrates with EM POS so that at the end of every transaction, the customer's till slip shows their total points balance, points earned on the current purchase, and how many points they need until their next reward, with no extra steps for staff.
What loyalty reports does Ezi Rewards provide? +
Ezi Rewards includes loyalty point summary, liability and audit reports, plus customer summary, loyalty detail and lost customer reports. You can track points awarded and redeemed, outstanding liability per customer, retention rates, and customer activity from new through to lapsed.
Does Ezi Rewards integrate with email marketing platforms? +
Yes. Ezi Rewards integrates with Klaviyo and Mailchimp. Customer contact details collected through the Registration Portal connect automatically to your marketing platform, so you can send campaigns based on loyalty and purchase data.
Is there a digital option for customers who do not want a physical card? +
Yes. The Ezi Rewards App lets customers use their smartphone instead of a physical card. Mobile wallet integration replaces the physical card, so customers scan their member barcode at checkout, earn points instantly, and can browse weekly catalogues and personalised offers in the app.